Welcome

Welcome to our creative world.
Here we share with you a part of us. Through our Macrame Jewelry, we express ourselves and to give you the opportunity of having something very special, a Unique piece of totally handcrafted jewelry.
We are a couple that shares his passion for handmade, creativity and challenge of making quality jewelry to deliver to our customers.
Hope you can find something to fall in love, to wear in a special occasion or simply to wear in your daily life.


We choosed to work with stones(or maybe they choosed us..) because of its uniqueness, energetic healing properties, that suttle energy that vibrate with your body and mind. We use only REAL gemstones, high quality from all over the world, choosed one by one and cleaned before use.

The THREAD we use, is for far the highest quality found on the market, Linhasita Thread from Brazil. Is a waxed polyester thread that can be washed and doesn't loose color.

The BRASS is nickel free(most common allergenic metal) handmade in India.

All creations are handmade from zero, and all the designs come from ou heads, inspired in our daily life, from nature to fashion design.

If you would like to know something more, or any curiosity please contact us and we'll gladly answer you =)

We wish you all the best,

Ruben & Barbara

Payments

Payment will be made through a bank transfer or Paypal.
Once received the bank/paypal notification of transaction, we will proceed with the shipment of your new creation.
In any case, please contact us if you have any question. We will reply as soon as possible!

Shipping

Each product is individually wrapped inside a Saari bag(made of tradicional India dresses) or in a box(depends on the item), and then in an envelope with bubbles, to ensure that it will arrive in perfect conditions to your hands.
Send in a maximum period of 48 hours after of bank/paypal notification.

Shipping by registered post for more efficacy and safety. Once sent, you will have one code to locate your order through the site of the Post of Italy(https://www.poste.it)

Delivery to Italy - 3-5 working days
Delivery to UE - 3-10 working days
Delivery to US - 5-15 working days

For other countrys, please contact us before order any product, if you wish to know delivery estimation.

Buyers are responsible for shipping charges, responsible for knowing what kind of items can be legally purchased and imported into their own country.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

SHIPMENT & DELIVERY

Once your order is shipped, it is completely out of our hands. We´re not responsible for an order missing in transit. That said, Italian Post does a fantastic job and problems very rarely occur with shipment. Additional postage insurance is available upon request at your expense(more 10/20€ depending on the weight) -- just contact us before checkout if you would like insurance so we can set it up for your order!


ADDTIONAL INFORMATION

Colors can be changed by the quality of our photos and your screens, so any questions please contact us, we clarify any doubts with great pleasure.

Additional

CUSTOM ORDERS
We accept custom orders. We can create something you've imagined or repeat another original design with a special stone or specific colour. Please contact us for more information, we'll try our best to understand your desires.


RETURNS & REFUNDS
If you are unsatisfied with your jewelry, please let me know. It is extremely important to me that you are pleased with your purchase!

All refunds and exchanges are dealt with on a case-by-case basis within 7 days of delivery. Please contact me and we will take it from there.

All SALE purchases are final-- no returns or exchanges.

Legal imprint